Reviews of CHC Athina Palace Hotel and Spa in Agia Pelagia, Heraklion

Nicholas

United States of America
4 September 2018

Nice hillside setting overlooking the sea.
Bountiful all inclusive meals. Difficult to get around on steep slope roadways and lots of stairs. Beautiful setting but impractical.
Too big and too touristy, a bit of a cattle drive, no personal touch or local flavor.
Beach too small for a hotel that size.
Intra-property Minibus service inadequate. We would not go back... this was a poor choice on our part. We should have done our due diligence about the details instead of falling in love with the wonderful pictures on the web site.

6

VERED

Israel
26 April 2018

the guest relation ladies were awesome! very sensitive, very friendly and helpful!!
the view is superb!
the beach is very nice.
the bellboys were very nice as well. many rooms, very different from each other! some great, some are not!
some very very far from reception/restaurant down the hill which force you to rely on the car to pick you up.
seen several rooms, non had a double bed. all were twins.
pay attention - this hotel is not for people with walking problems! TheHotel.gr is a wonderful travel agent! we were very impressed by the care, the information we got once we've made the reservation, the recommendations, the maps and info about Crete.
thank you very much! its been a pleasure! we will definitely book again through your company!

8.8

Σπυριδούλα

Greece
6 April 2018

Πελώρια δωμάτια φοβερή θέα, ευγενικό προσωπικό. Δεν σούβλισαν αρνί. Value for money, 100% ευχαρίστηση, σίγουρα θα σας ξανα προτιμήσουμε.

10

Ben

Australia
5 May 2017

Very helpful staff. The views and amenities were wonderful. The maintenance was not great, we had several problems (air conditioning and one of the toilets) that took a while to have fixed.
The food had good variety but not all of it was great. TheHotel.gr provided great service and were very helpful.

8.8

Andrei

Russia
23 June 2016

Location animation---------10 all is okay

9

Anonymous

Russia
23 June 2016

There are not any comments for this review

10

Klementina

Ukraine
28 May 2016

Highly recommended hotel. I want to mention some people from the hotel:
Maria as a PR.
Sofia at the reception.
Mr Drakakis at the reception.
Emmanuel at a la card restaurant.
I want to thank them for being polite and very helpful and professional.

10

Vladimir

Russia
3 October 2015

There are not any comments for this review

10

GJAKUSH
30 August 2015

There are not any comments for this review

4.8

Νικόλαε

Greece
22 August 2015

Θέα, εξυπηρέτηση, προγράμματα διασκέδασης, οργάνωση Μικρή σε μεγεθος παραλία θαλάσσης Αθλητικές εγκαταστάσεις (γήπεδα ποδοσφαιρου- μπασκετ) χρήζουν βελτίωσης. ολα τα υπόλοιπα ειναι αψογα

9.8

Eirini

Greece
21 August 2015

The view was absolutely amazing; overlooking Lygaria village and the blue sea! Really beautiful! Not too far from Heraklion city/airport and Knossos either, yet you will need to rent a car to get around. Generally good,with polite service majority of the time. Food was nice, lots of variety. The entertaining team worked hard and the gardens were well looked after. The apartments we stayed were beautiful and comfortable with a unique 2-storey design. Rooms were very far from reception and restaurant, you really need to be fit, lots of walking involved! They provide a mini bus to pick you up from and to the room but we did not find it very convenient, many times was packed with people and had to wait long for it. Many ants and insects in the room, they did spray but still there.. Not much to do for teenagers. Lastly, the aircon in the downstairs room was slightly faulty, they did try to fix it to not avail, when it was working it was unbearably noisy.. Glad we found TheHotel.gr. They were polite, helpful and followed up with a few phone calls and emails to make sure we were happy with our reservation. We are looking forward to our return in Crete and we will use their services again in the future for finding more places and hotels.

7.2

Jean-Pierre
18 August 2015

There are not any comments for this review

8.2

Christina and Mr. Claus

Denmark
19 July 2015

The rooms are a little small. We were 2 adults and 2 children age 10, 16 in one one room. But that was simply to small. And it is difficult with two rooms - when we dont like the children to live alone. But otherwise the hotel was super and we had a very nice stay. Greetings from DK - Christina

8.8

Maria

Greece
17 July 2015

Υπέροχη Θέα
Ποιοτικό και νοστιμο φαγητό
Καλύπτει επιθυμίες ολων των μελών μιας οικογένειας. Είναι χτισμένο σε πλαγιά οπότε τα πιο Χαμηλά δωμάτια είναι μακρια από τις πισινες και το εστιατόρια άρα θελει αρκετο περπάτημα σε ανηφορα-κατηφορα. Αξίζει να το επισκεφτείτε για διακοπές. Χρειάζεστε όμως μεταφορικο μέσο γιατι απεχει περιπου 12 χμ από το Ηράκλειο.

9

Christina and Mr. Claus

Denmark
16 July 2015

We had the most wonderful week. Location was super. A car necessary but the place was quiet and peaceful. The owners were very very kind and helpful so we enjoyed it a lot. We were 2 adults and 4 (bigger) children/youth. Thank you for a great holiday. :)

10

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