Reviews

"Very happy with our experience. We were met at the airport and driven to the nearby office to complete paperwork for our brand new 7 seat VW. The car was in perfect condition and the staff could not have been friendlier or more efficient."

Donald
"meeting at terminal, prompt car delivery, quick issuing papers, good car, friendly stuff"

Natalia

Russia
"Everything was great. We'll book again on our next visit."

Danielle

Israel

"Very kind staff, very good price-quality relation. Check in fast without tricks."

Heinz-Werner

Germany
"We were very happy with the car provided for our stay. It was roomy enough for five people and easy to drive. We especially appreciated the free additional driver offer. The lift to the airport at the end of our stay was also welcome."

Kate

United Kingdom
"Everything was great with the car. No issue during our 1 week rental."

Rolland

Canada

"Very happy customers. Looking forward to booking out next visit."

Michael

United Kingdom
"Extremely friendly staff and very quick pick-up / drop-off."

Jonathan

United Kingdom
"Très bon rapport qualité prix !!"

Veronique

France

"Excellent customer service from start until finish. The car was dropped off for us which was great. All paperwork was completed quickly. The car was in perfect condition and we were very happy. I would definitely recommend this company 👌 they are great! Thanks 😊"

Patrick

United Kingdom
"Very satisfied! A warm welcome, smooth processing and we received a tip for our first lunch, which was perfect! The car (Kia Stonic) was spotless and a perfect car to explore Crete. After returning the car we were dropped off at the airport, what a service! Next time we will definitely choose this car rental company again."

Wiggert

Netherlands
"Excellent all round. Will definitely use again."

Warren

"Very good car rental. Good material for a very good price. Friendly and helpful people! We'll hire again at horafakia car rental!!"

Martine

Netherlands
"Όλα τέλεια, ακριβώς όπως τα φαντάζεσαι από τις φωτογραφίες στο διαδίκτυο."

Θεοδοσία

Greece
"Great car hire with Horafakia car hire through Emannuel and Yannis. Lovely clean car, professional staff, easy to sort. Thank you."

David

United Kingdom

"Great Service."

Chris

United States of America
"Everything was perfect. A very kind man waited for us at the airport and drove us to the car. We got an almost new Hyundai which was the perfect car for our needs. Highly recommend!"

Nora

Germany
"Excellent service, pick up and drop off were convenient. Good value for money."

Doreen

Canada

"Excellent service. Great service. Being able to pull up at the departure door and have car from. Collected there was wonderful and made the car return really easy."

Sue

United Kingdom
"Great little car (Hyundai i20) - in perfect condition and easy to drive and park. Excellent service from the Manager - the car was dropped off and picked up at our villa exactly as we requested. Very affordable. I would highly recommend this car rental service to other visitors to Crete / Chania."

James

United States of America
"Excellent car, helpful staff and really good value for money."

Simon

United Kingdom

"Best experience with a car rental. Nice stuff, best price."

Barbara

Germany
"Very good cooperation. All arrangements worked. Very good service, gladly again."

Rene

Germany
"Prompt service. Excellent location, right next to the Chania airport. Very good value for money."

Anton

Bulgaria

"Fast, friendly, clean! All good!"

Ella

Belgium
"Everything was better than expected. Very kind staff and verify professional. Highly recommended! "

Pouria

Sweden
"Thank you for everything! An unforgettable holiday."

Reza

United Kingdom

"There no other way I can describe it than to say it short excellent."

Oscar

Germany
"Booking the car was very straight forward via email. I received an excellent rate and the communication and advice from the car hire team was very welcome. I felt that they made every effort to make sure my needs were met, even hired out a car seat at no extra charge."

Natalie

United Kingdom
"Good services. Clean cars."

Adi

Romania

"Everything is perfect."

Marek

Poland
"Horafakia Car Rental is without a doubt the very best car rental business I've ever dealt with."

Kent

United Kingdom
"Car pick-up and return was fast and easy. No complications. The vehicle was clean and in very good working order. Very satisfied."

Eileen

United States of America

"Great service - simple, uncomplicated and even dropped us off at the airport at drop off!"

Beth

United Kingdom
"Very good service, and reasonable rental price."

Helge

Norway
"Excellent response and service from Horafakia Car Rental, would recommend."

Caroline

United Kingdom

"Very nice and very welcoming, pick up at airport worked very well."

Andreas

Germany
"What a brilliant car hire company, very very easy to deal with, picked us up at the airport and the staff are fantastic. Thank you ever so much for all your help."

Mark

United Kingdom
"Everything was perfect, everyone very helpful."

Heinrich

Germany

"Super convenient and excellent customer service."

Diamond
"Very good service and helpful staff. I recommend them 😊"

Payam

Sweden
"I was delighted with the very high level of service, excellent value for money."

Andrew

United Kingdom

"Everything was great thank you soo much highly recommended 😊😊"

Iuliana

Italy
"I would definitely use Horafakia Car Rental again !! Thanks !!!"

Remigiusz

Poland
"Very nice and helpful staff. Good value for money."

Jaap

Netherlands

"Great service! Top !"

Jürgen

Belgium
"Excellent service! Met us at the airport with the car on arrival and dropped us off after we delivered the car back. Really friendly and can definitely recommend them."

Martin

Norway
"Excellent service and value for money."

Jakob

Sweden

"Very good service. Really enjoyed having a car to get to see all the beautiful beaches. Will definitely use this company again."

Eleanor

Ireland

Read all reviews

Pithari

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Excellent 9.5/10
based on 101 reviews

9.5 based on 101 reviews

Comfort

9.4

Service and Staff

9.8

Cleanliness

Location

9.5

Value for Money

Helge

Norway
28 September 2021

Very good service, and reasonable rental price.

Jakob

Sweden
12 September 2021

Excellent service and value for money.

Nora

Germany
9 September 2021

Everything was perfect. A very kind man waited for us at the airport and drove us to the car. We got an almost new Hyundai which was the perfect car for our needs. Highly recommend!

Θεοδοσία

Greece
8 September 2021

Όλα τέλεια, ακριβώς όπως τα φαντάζεσαι από τις φωτογραφίες στο διαδίκτυο.

Andreas

Germany
22 August 2021

Very nice and very welcoming, pick up at airport worked very well.

Weronika

United Kingdom
21 August 2021

Everything was perfect. We had a small problem with out car and it’s been replaced the very next day. Amazing service and prices in Chania.

Cosmin

United Kingdom
21 July 2021

Very good car to get around. Big enough for a family of four with one big suitcase and 4 smaller ones.

Kent

United Kingdom
4 June 2021

Horafakia Car Rental is without a doubt the very best car rental business I've ever dealt with.

I've had so many negative experiences with car rental businesses around the world - they normally have no worries about adding extra charges or just providing terrible service. Horafakia Car Rental is so refreshingly different. They made our trip to Crete a real joy.

Highly recommended.

Warren
1 September 2020

Excellent all round. Will definitely use again.

Luigi

Luxembourg
23 August 2020

Arriving at the airport we were received as agreed. Afterwards we had to fill out the documents on the sidewalk, there was no office... .There were also fees as we paid by credit card.
Negative:
One car was in good condition but the 9-seater was in a desolate condition. The interior was disgusting, the air conditioning had an unpleasant smell and 2 out of 3 brake lights were defective. In addition a foldable seat was very wobbly.
Positive:
The day after we complained. The service was very friendly and helpful. The vehicle was exchanged without any problems and we received 2 very good vehicles which were delivered to our villa.
After the first bad impression I can praise the service and in the end everything was fine.

6.2

Adi

Romania
9 August 2020

Good services. Clean cars.

Jan

United Kingdom
18 August 2019

Excellent service for a very good price. The representative from Horafakia was waiting for us at the airport, we sign documents, paid, and get a car. Easy as that. Seats weren't the cleanest, but we did not leave it in a better condition so it's just fair. The owner did his best to get us a car in a price range we wanted even if it meant it wasn't a new car as advertised on their website.
Overall very happy with the service and would recommend it to our friends.

Anton

Bulgaria
11 August 2019

Prompt service. Excellent location, right next to the Chania airport. Very good value for money.

Eleanor

Ireland
9 August 2019

Very good service. Really enjoyed having a car to get to see all the beautiful beaches. Will definitely use this company again.

8.8

Nathalie

France
5 August 2019

Everything was good and personnel very nice.

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Hotels Crete > Chania > Pithari

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