9.5 Voortreffelijk score uit 101 beoordelingen

Beoordelingen

"meeting at terminal, prompt car delivery, quick issuing papers, good car, friendly stuff"

Natalia

Russia
"Best experience with a car rental. Nice stuff, best price."

Barbara

Germany
"Very good service. Really enjoyed having a car to get to see all the beautiful beaches. Will definitely use this company again."

Eleanor

Ireland

"Prompt service. Excellent location, right next to the Chania airport. Very good value for money."

Anton

Bulgaria
"Very good car rental. Good material for a very good price. Friendly and helpful people! We'll hire again at horafakia car rental!!"

Martine

Netherlands
"Great little car (Hyundai i20) - in perfect condition and easy to drive and park. Excellent service from the Manager - the car was dropped off and picked up at our villa exactly as we requested. Very affordable. I would highly recommend this car rental service to other visitors to Crete / Chania."

James

United States of America

"There no other way I can describe it than to say it short excellent."

Oscar

Germany
"Excellent service, pick up and drop off were convenient. Good value for money."

Doreen

Canada
"I would definitely use Horafakia Car Rental again !! Thanks !!!"

Remigiusz

Poland

"Extremely friendly staff and very quick pick-up / drop-off."

Jonathan

United Kingdom
"Everything was great with the car. No issue during our 1 week rental."

Rolland

Canada
"Excellent all round. Will definitely use again."

Warren

"We were very happy with the car provided for our stay. It was roomy enough for five people and easy to drive. We especially appreciated the free additional driver offer. The lift to the airport at the end of our stay was also welcome."

Kate

United Kingdom
"Very satisfied! A warm welcome, smooth processing and we received a tip for our first lunch, which was perfect! The car (Kia Stonic) was spotless and a perfect car to explore Crete. After returning the car we were dropped off at the airport, what a service! Next time we will definitely choose this car rental company again."

Wiggert

Netherlands
"Horafakia Car Rental is without a doubt the very best car rental business I've ever dealt with."

Kent

United Kingdom

"Great service! Top !"

Jürgen

Belgium
"Everything is perfect."

Marek

Poland
"Excellent service and value for money."

Jakob

Sweden

"Very good cooperation. All arrangements worked. Very good service, gladly again."

Rene

Germany
"Très bon rapport qualité prix !!"

Veronique

France
"Everything was great. We'll book again on our next visit."

Danielle

Israel

"Super convenient and excellent customer service."

Diamond
"Very kind staff, very good price-quality relation. Check in fast without tricks."

Heinz-Werner

Germany
"Very nice and very welcoming, pick up at airport worked very well."

Andreas

Germany

"Excellent car, helpful staff and really good value for money."

Simon

United Kingdom
"Everything was perfect, everyone very helpful."

Heinrich

Germany
"Very happy with our experience. We were met at the airport and driven to the nearby office to complete paperwork for our brand new 7 seat VW. The car was in perfect condition and the staff could not have been friendlier or more efficient."

Donald

"Great car hire with Horafakia car hire through Emannuel and Yannis. Lovely clean car, professional staff, easy to sort. Thank you."

David

United Kingdom
"I was delighted with the very high level of service, excellent value for money."

Andrew

United Kingdom
"Everything was perfect. A very kind man waited for us at the airport and drove us to the car. We got an almost new Hyundai which was the perfect car for our needs. Highly recommend!"

Nora

Germany

"Fast, friendly, clean! All good!"

Ella

Belgium
"Great Service."

Chris

United States of America
"Excellent service. Great service. Being able to pull up at the departure door and have car from. Collected there was wonderful and made the car return really easy."

Sue

United Kingdom

"Great service - simple, uncomplicated and even dropped us off at the airport at drop off!"

Beth

United Kingdom
"Excellent service! Met us at the airport with the car on arrival and dropped us off after we delivered the car back. Really friendly and can definitely recommend them."

Martin

Norway
"Όλα τέλεια, ακριβώς όπως τα φαντάζεσαι από τις φωτογραφίες στο διαδίκτυο."

Θεοδοσία

Greece

"Excellent customer service from start until finish. The car was dropped off for us which was great. All paperwork was completed quickly. The car was in perfect condition and we were very happy. I would definitely recommend this company 👌 they are great! Thanks 😊"

Patrick

United Kingdom
"Excellent response and service from Horafakia Car Rental, would recommend."

Caroline

United Kingdom
"Good services. Clean cars."

Adi

Romania

"Very nice and helpful staff. Good value for money."

Jaap

Netherlands
"Booking the car was very straight forward via email. I received an excellent rate and the communication and advice from the car hire team was very welcome. I felt that they made every effort to make sure my needs were met, even hired out a car seat at no extra charge."

Natalie

United Kingdom
"Car pick-up and return was fast and easy. No complications. The vehicle was clean and in very good working order. Very satisfied."

Eileen

United States of America

"Thank you for everything! An unforgettable holiday."

Reza

United Kingdom
"Everything was better than expected. Very kind staff and verify professional. Highly recommended! "

Pouria

Sweden
"Everything was great thank you soo much highly recommended 😊😊"

Iuliana

Italy

"Very good service and helpful staff. I recommend them 😊"

Payam

Sweden
"Very good service, and reasonable rental price."

Helge

Norway
"What a brilliant car hire company, very very easy to deal with, picked us up at the airport and the staff are fantastic. Thank you ever so much for all your help."

Mark

United Kingdom

"Very happy customers. Looking forward to booking out next visit."

Michael

United Kingdom

Alle beoordelingen

Pithari

Reserveer Nu

Voortreffelijk 9.5/10
score uit 101 beoordelingen

9.5 score uit 101 beoordelingen

Comfort

9.4

Service en Personeel

9.8

Schoonmaak

Plaats

9.5

Waarde voor uw Geld

Inna

Belgium
6 August 2018

Perfect service!!! Thank you a lot!!

9.6

James

United Kingdom
2 August 2018

All very well organised at an excellent price. None

Paolo

Italy
23 July 2018

They waiting us outside of the arrival gate. No one was present when we bring back the car I walk from the rental Parking till the airport not big distance but under a warm sun!!

7.8

Neeltje

Netherlands
23 July 2018

Er zijn nog geen reacties voor deze beoordeling

Lene

Sweden
23 July 2018

Natalia

Russia
22 July 2018

meeting at terminal, prompt car delivery, quick issuing papers, good car, friendly stuff

Natalie

United Kingdom
22 July 2018

Horafakia Car Rental offered a very good deal for our car hire and the service and communication from the staff cannot be faulted.

Booking the car was very straight forward via email. I received an excellent rate and the communication and advice from the car hire team was very welcome. I felt that they made every effort to make sure my needs were met, even hired out a car seat at no extra charge.

Even through the rental office is off-site, we were met at the airport arrivals and taken straight to the car (right outside arrivals).
The two representatives helped us load our luggage and even had time to keep our toddler amused as we worked through the paper work.

On returning the vehicle, we dropped the car off at the rentals office and immediately gave us a lift to the departure terminal which made it more convenient than dealing with a hire company onsite and having to walk from the car park to the terminal.

The car was an older model which is why we had such a cheap rate, but ran perfectly well and was perfectly fine to drive.

I would hire from Horafakia Car Rental on return to Crete. The service was friendly and personal. Such a breath of fresh air compared to the faceless, corporate companies we usually deal with. None My general experience with TheHotel.gr has been very positive. The experience was made to feel very friendly and personal. All members of staff were incredibly attentive and I felt that there was a combined effort to make sure our holiday experience from booking to check-out was as easy and pleasant as it possibly could be.

Very impressed with the customer service and hope more companies could be as hospitable!

William

Martine

Netherlands
16 July 2018

Very good car rental. Good material for a very good price. Friendly and helpful people! We'll hire again at horafakia car rental!!

Good service, very helpful
Walking distance from airport TheHotel.gr is a very reliable organisation en helpful. They give You the feeling that they really care about You. The villa was super and the owner very kind, helpful and flexible.

8.6

Signe

Denmark
9 July 2018

Perfect car - we were upgraded to a new and better car. Perfect. Good service.

Nikola

Serbia
25 June 2018

Excellent

Adrian

Romania
23 June 2018

Good price
New and clean car
Picked up in front of the airport
Good cooperation with employees Drop off outside program hours is at 5-7 minutes walking

Μαρία

Greece
18 June 2018

Marvin K.
17 June 2018

Close to the airport and the rep did meet me there. Once you are picked up and go to their place, if you do not want the product, they probably will not take you back to the airport for you to find another dealer. This means you can walk or take what they are offering. The car was nearly out of fuel. He said I could return it with the same amount, which I did; however, nobody wants to starts their vacation having to fuel up a vehicle. The warning light came on soon after I left the pick up location. Also, I specifically asked for a Sienna and specifically said I did not want a Doblo but what did I end up with--a Doblo. And the car was dirty inside. I have been coming to Crete for about 20 years and I have always rented from Hertz or Avis but I decided to give one of the other dealers a chance. Well, I think I will go back to Avis and Hertz. I guess there is a reason they are Worldwide.

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